Privacy Policy

This policy explains the personal information collected through martinhopgood.com, how it is used and your rights. Martin Hopgood, 20 Croxden Way, Eastbourne, BN22 0UJ, is responsible for your information. Contact: martinhopgoodmedium@gmail.com.

What we collect

• Bookings: your name, email, phone number (if given), the number of attendees, your chosen date and time, and payment status.
• Event tickets: the buyer’s name, email and phone number (if given), and the name of each attendee.
• Digital products: your name, email and order details.
• Enquiries: the details you enter in the contact form and your message.
• Newsletter: your email address and name, only if you choose to subscribe.
• Website use: if you accept analytics cookies, anonymous information about how the site is used (see the Cookie Policy).

We do not receive or store your card details. Payments are handled by PayPal.

Why we use it

• To take and manage your booking, ticket or order, send confirmations, reminders and delivery emails, and take payment. The lawful basis is performing our contract with you.
• To reply to your enquiry. The lawful basis is our legitimate interest in answering you.
• To send the newsletter. The lawful basis is your consent, which you can withdraw at any time using the unsubscribe link.
• To understand how the website is used. The lawful basis is your consent through the cookie banner.
• To keep business and tax records. The lawful basis is legal obligation.

Buying or booking never signs you up to the newsletter.

Who we share it with

We share only what is needed with the services that help run the website:

• PayPal, to process payments.
• Google Calendar, which holds Martin’s diary of sittings.
• Google Analytics, only if you accept analytics cookies.
• Brevo, which sends the newsletter, only if you subscribe.
• Our website hosting and email delivery providers, which store data and send emails for us.

Some of these providers may process data outside the UK. Where they do, they use legal safeguards such as UK-approved contract terms. We never sell your information.

How long we keep it

Booking, ticket and order records are kept for as long as needed for accounting and tax purposes, normally six years. Enquiries are kept only as long as needed to deal with them. Sitting recordings are kept for 7 days. Newsletter details are kept until you unsubscribe, after which we keep only a record that you unsubscribed.

Your rights

Under UK data protection law you can ask to see, correct or delete your information, object to or restrict its use, ask for a copy to take elsewhere, and withdraw consent at any time. Email martinhopgoodmedium@gmail.com to make a request.

If you are unhappy with how your information is handled, you can complain to the Information Commissioner's Office (ico.org.uk).

Changes

This policy may be updated. The latest version is always on this page.